Our service doesn’t just stop once you’ve bought your car
.Whether over the phone, via email or face to face, our After Sales Team are dedicated to deal with every kind of query as your first point of contact. It’s all part of the Portage service.
The customer care Desk is open from 0900am – 0500pm Monday to Friday. if you have sent an email after 0500pm we will back to you as soon as possible.
Our customer care team can help answer any questions you have with your car, or if you need help with your new car.
We recognize that our work doesn’t end the moment you drive away. At Portage cars, you’ll have peace of mind that our multi-award winning team are on hand to assist you
If you need additional help search our FAQ’s below to read our most frequently asked questions.
If you can’t find the answers below you can give our team a call on 09 825 0224. Alternatively, you can send an email to . We’re available Monday to Friday from 9am to 5pm. If you do contact us at the weekend, then we’ll aim to get back in touch within 24 hours of our opening time.
Our team is available from Monday to Friday 9am -5pm, Saturday 9am – 3pm and Sunday 10am – 3pm.
You can telephone them on 09 825 0224 to get through quickly. If you prefer you can email them on firstname.lastname@example.org . The team will aim to be back in touch within 24 working hours.
This warranty is available for passenger cars, vans and light commercial vehicles up to 3,500kg GVW, that are registered within New Zealand. This warranty does not cover vehicles that: Have been previously recorded as an insurance total loss; Have been modified from the manufacturer’s specification (unless agreed by us); Are used for road-racing, rallying, or any other competitive event. If you’re still unsure one of our team will be able to answer your questions.