Drive away today, pay later

I’m Rui. I bought my Subaru 2015 Outback from their store, which is imported from Japan. The car’s condition was almost flawless, but some parts of the steering wheel were torn and worn. Sam also promptly repaired it. Which ensure my peace of mind. I hope my car doesn’t give me any trouble in the next few years.
Sam, the salesperson, was incredibly enthusiastic and supportive. He was willing to openly discuss every step of the used car transaction process, which gradually put me at ease. Although there was a minor hiccup during the head unit installation where some functions weren’t working, he promptly refunded me and agreed to restore it to its original state. The car’s quality is good, and before delivery, he even helped me clean and wax the entire car. Highly recommended!

Goid day to Everyone
I would like to rate the service in this review given by the Portage team.

I would like to thank Caleb, for his amazing service and fast response time. Only a bit more communication would be appreciated.

Also despite having a few unpredictable engine issues with the car’s engine , Craig, Caleb & Mr Hadley resolved the issue quite fast and got it back on the road in no time. However it was a bit funny that the courtesy car broke down the next day as well.

Also enjoyed getting a lovely grooming. The only thing is that l did not like one of the Sales men telling me ” l have issue’s with my personal life and that really crossed a professional border line in client customer relations. In sales and service l always believe in having a good laugh with customers but criticise customers for their social or maritial status. Had no interaction during purchase or service however callers eticate was extremely ride example l asked who’s calling, the portage sales consultant responses Guess who, sometimes a little more formality and customer communications is needed.

Overall l’m enjoying the new purchase. Would recommend portage or to purchase a car with Sales reps like Saga or Logan who above and beyond. 6 stars to them.

Just stay away from certain reps bit there also good in their own way hence 4 stars in this review.

I recently purchased a car from Portage Cars Limited in New Lynn, and I’m extremely happy with the entire experience. Sagar provided exceptional service from start to finish. He was friendly, honest, and highly professional, answering all my questions patiently and making the whole process smooth and stress-free. I truly appreciate the effort he put into helping me find the right car.

Thank you, Sagar, and thank you Portage Cars.