We recently purchased a Volvo through Portage Cars Auckland and worked with Shane throughout the whole process.
From the very first contact, Shane was professional, approachable, and incredibly accommodating.
He arranged to take a deposit to hold the car for us over Christmas, which gave us real peace of mind. When we flew up to collect the vehicle, Shane even picked us up from the airport and made the handover in person, which made the whole experience smooth and enjoyable.
On the drive back to Otago we noticed a small oil leak. Raising this with Shane, he responded immediately, organised for the car to be checked at a local garage, and then supported having the repair carried out.
His after sales care was outstanding and really showed that his commitment doesn’t stop once the car leaves the yard.
Shane has genuinely provided a 360 degree service from start to finish.
Based on this experience, we will absolutely be looking to Portage Cars– and to Shane – as our first point of contact for our next car purchase