Collecting your car
We’ve made the process of collecting your car as easy and exciting as possible. Keep reading to learn more on what to expect on your vehicle collection day.
Portage collection appointment
To keep your waiting time to a minimum, you’ll be allocated a collections appointment to pick up and collect your new car. We ask that you allocate an hour in your diary for this appointment so that we can ensure all the documentation has been completed and that you can safely drive away happy.
Preparing for your car collection appointment
Here are the key things to prepare for when visiting us to collect your new car. We always aim to get you on the road fast, but we do ask that you give yourself sufficient time to tick all the boxes.
Your documentation
On the day of your collections appointment you’ll need to come prepared with all your documentation otherwise we can’t transfer the car into your name. See below as to what to bring with you.
Your collection appointment
At the time of your appointment head to our collection Centre just behind Sales Area A. We’ll aim to serve you in no more than 10 minutes, but please do allow an hour to finalise your car purchase.
Transferring ownership
Transferring ownership to you is the most important part. We’ll give you all the relevant documents including your service history, We’ll complete all documents quickly and efficiently.
Drive away happy
Once you have settled your outstanding balance we’ll hand you the keys so you can drive away happy in your new car. At Portage Cars, it’s as simple as that.
It’s the extra bits that make the difference
The Portage Team are dedicated to giving you a great driveway experience. Before you arrive to collect your car, we’ll carry out a final pre-delivery inspection, giving you that added peace of mind before you drive away in your new car.
Bring these documents to your collection appointment
Being prepared means we’ll get you on the road faster.
Your ID
This can be either a valid NZ photo driving licence or your current passport
Proof of address x2
We need two documents that prove your current address, dated within the last 3 months.
Examples of the types of documents include a bank statement, rates statement or utility bill. Sorry, we can accept mobile phone bills.
Payment and insurance
You can pay for your new wheels by pre-arranged car finance, an NZ-issued debit card or cash.
Don’t forget, protect yourself and your new car buy arranging insurance before you get behind the wheel.
Car collection frequently asked questions
When collecting your car, we’ll need keys, bits, and pieces to ensure you are you and we aren’t giving your new car to Joe Blow. We need proof of identity, a valid driver’s license, finalised payment if not already completed, and finance documents if applicable.
Before you can speed off in your new car, you’ll need to set a time and date to come and collect your car. Drop your salesperson a line, and they can arrange a timeframe that works for you.
This one isn’t rocket science. When picking up your new car, you’ll need to grab it from the dealership you purchased it from.
When paying for your new car, you can either pay on the day you pick it up or pay before pick up. However, we will need proof on the day of your prior payment.
If you are financing your new car, you need a comprehensive insurance cover letter before driving away. However, if you purchase it outright, you won’t require any form of insurance, but we highly recommend organising it beforehand. You never know when an accident could happen!